Care & Maintenance

Oiled WOOD

Oiled oak & walnut, whether solid or veneered, is a fundamental material in many pieces of furniture. Oiled wood will develop a natural patina and character over time which will only enhance the beauty of the material.

For daily care, dust oiled furniture with a soft dry cloth. Cleaning can be done using a soft cloth wrung in lukewarm water following the wood grain and dried immediately with a soft cloth following the wood grains. For more severe cleaning, a soap specifically developed for oiled wood can be used. Follow the instructions on the packaging of the cleaning product.

Solid walnut or walnut veneer is oiled using natural colored oil to maintain its original color for longer, thereby protecting the wood. Regular re-oiling is recommended to preserve the oiled wood look and silky feel. Re-oiling should be done when the wood starts to appear dry or faded. Usually, re-oiling once a year is sufficient. Re-oiling white oiled oak can be done by applying standard white pigmented oil for indoor wood products. Re-oiling walnut can be done using standard natural oil for indoor wood products.

Avoid using cleaning detergents and abrasive cleaning agents as they may damage the surface of the oiled wood. Avoid placing wooden furniture in direct sunlight, excessive heat, or humidity.

Soaped WOOD

For daily care, dust-soaped furniture with a soft dry cloth. When cleaning, use a soft cloth wrung in lukewarm water following the wood grain, and dry immediately with a soft cloth following the wood grain.

Regular re-soaping is recommended to maintain the look and smooth feeling of soaped wood. Re-soaping should be done when the wood starts to appear dry or faded.

Avoid using cleaning detergents, abrasive cleaning agents, or steel wool, as they may damage the surface of the soaped wood. Avoid placing wooden furniture in direct sunlight, excessive heat, or humidity.

Lacquered or stained wood

Lacquered or stained wood offers a stronger surface than oiling and is effective when colored surfaces are desired. Compared to oiled wood, lacquered and stained wood is easier to clean and requires minimal maintenance.

For daily care, dusting the furniture with a soft cloth is recommended. Lacquered and stained wood can be cleaned with a soft cloth wrung in a mild solution of lukewarm water and a universal cleaning detergent. Always follow the wood grains and dry with a soft cloth immediately after cleaning.
Avoid the use of abrasive cleaning agents and aggressive cleaning detergents, as this will damage the surface of the lacquered or stained wood. Avoid placing wooden furniture in direct sunlight, excessive heat, or humidity.

Linoleum

Tabletops with linoleum offer a soft touch surface that does not feel as cold and hard as laminate. Regular cleaning is done with a soft cloth wrung in a mild solution of lukewarm water and a universal cleaning detergent.

Avoid placing sharp objects on the surface as this may scratch the tabletop. Using trivets or coasters under flowerpots, vases, cups, etc, is recommended.

Lacquered & powder-coated materials

It is recommended only to use a soft, dry cloth to clean lacquered and powder-coated surfaces. Still, if more severe cleaning is necessary, a soft cloth wrung in lukewarm water can be carefully applied. Always dry immediately after cleaning with a soft, dry cloth. Avoid using abrasive cleaning agents or aggressive cleaning detergents on lacquered or powder-coated surfaces, as this may permanently damage the surface.

Stainless steel

Stainless steel is a classic strong, corrosion-resistant material that requires no surface protection and will not change appearance over time.

Dust stainless steel products for daily care using only a soft, dry cloth. Cleaning of stainless steel should be done only by using a cleaning detergent specifically for stainless steel. Follow the instructions on the packaging. Cleaning agents not explicitly developed for stainless steel may permanently damage the surface of the stainless steel and should never be used.

Brass and copper

Brass and copper are used for lighting products and furniture in either a mirror-polished or satin-polished finish. Depending on the product, the brass, and copper may be coated using a transparent lacquer or left untreated. Coated brass and copper will not change appearance over time, whereas uncoated brass and copper will develop a unique and beautiful patina, adding character to the product over time.

For daily cleaning of coated brass and copper, it is recommended only to use a soft dry cloth. To remove stains, a soft cloth wrung in lukewarm water can be carefully applied. Always dry immediately after with a soft dry cloth. For daily cleaning of uncoated brass and copper it is recommended only to use a soft, dry cloth. If a patina of the material is not desired, the material can be regularly cleaned and polished using a detergent specifically for brass and copper.

Avoid using abrasive cleaning agents or aggressive cleaning detergents on coated and uncoated brass and copper, as this will permanently damage the surface.

Marble and travertine

Marble and travertine is a natural material that offers a distinctive and exclusive look and will never look the same.

Marble and travertine tabletops are often treated with a sealer, making the tabletop more stain-resistant than when left untreated. However, it is strongly recommended always to use a trivet and not to place glasses or cups with liquids directly onto the tabletop. As natural materials, marble & travertine are sensitive to liquids, and if not removed immediately, spilled liquids will leave a permanent stain on the tabletop.

For daily care and cleaning, it is recommended to use a cleaning agent specifically developed for stone or marble.

The marble used on lighting products has no surface protection and is, therefore, more exposed to stains and marks. It is recommended only to clean marble on lighting products with a soft, dry cloth if possible. Use a cleaning agent specifically developed for stone or marble if more severe cleaning is necessary. Avoid using abrasive cleaning agents or aggressive cleaning detergents on marble, as this will permanently damage the surface.

Glass

Glass, in various colors and shapes, is a common material in many details and objects. The glass is often mouth-blown and hand-crafted, ensuring that each item is unique and displays individual characteristics.

Daily cleaning of glass is best done using a soft, dry cloth. If more severe cleaning is necessary, it is recommended to use a soft cloth with a standard glass cleaning detergent and then to follow by drying with a soft, dry cloth. Avoid using abrasive cleaning agents on the glass, which will damage the surface.

Mirror

You can use household glass cleaner for mirrors. To avoid damaging the surface of the mirror frame, always spray the glass cleaner onto a soft cloth and clean the mirror.

For daily cleaning, it is recommended to use a soft cloth wrung in lukewarm water. For more severe cleaning, a mild detergent can be used. Always dry immediately after.

Plastic

For daily cleaning, it is recommended to use a soft cloth wrung in lukewarm water. For more severe cleaning, a mild detergent can be used. Always dry immediately after.

Upholstery

We recommend maintaining upholstery webbing regularly, as dirt and dust will cause wear and tear on the material through use.

General Maintenance:
We recommend that you vacuum upholstery webbing once a week using the soft nozzle attachment of your vacuum cleaner (used for textiles and more delicate furnishings) to ensure the longest possible life of the product.

It should be optional to clean upholstery webbing often as the material has a slightly dirt-repellent surface.

Stain removal:
If an accident occurs and cleaning or stain removal is necessary, the following applies:

• The faster a stain is treated, the greater the possibility that the stain can be removed.

• Spilled liquids should be dabbed – not scrubbed – with a clean, lint-free cloth wrung in clean, lukewarm water as soon as possible.

• Regardless of the size of the stain, it is important that you clean it from the outer edge of the stain and move it towards the center of the stain so that the damaged area is reduced as much as possible.

• You should not rub or scrub the material as this can damage the material’s color, structure, and strength, which can worsen the state of the stain.

• When using a suitable stain remover on a small area, follow the manufacturer’s instructions carefully. It is recommended to test the stain remover on a less visible area of the material first – before cleaning the affected area – to see if the product works as intended or to see if the product damages the webbing.

• If a stain is vast or has soaked into and through the material, it is recommended to contact a professional furniture cleaner before trying to remove the stain yourself, as it may require a special treatment depending on the nature and location of the stain.

Disclaimer:
Do not use solvents, undiluted detergents, soaps, bleaches, or ammonia on the material.

Please be aware that new non-colorfast clothing and dark jeans can leak color onto the webbing. Any such leakage may not be possible to remove, as the excess color can soak deep into the material.

Handloomed Woven rugs

Handloomed woven rugs are made with carefully selected natural materials. Being handmade, each rug will have its unique character, and therefore, the patterns and colors of the two rugs will never be identical.

A new rug will shed excess fibers not entirely spun into the yarn during spinning. This is normal; the shedding will eventually lessen and eventually stop over time.

To prolong the lifetime of a rug, it is highly recommended to use a rug underlay. An underlay ensures that the rug remains in a fixed position and will also reduce the risk of staining.

For daily care, vacuum the rug regularly to keep it free from fluff and dust or sand particles, which will wear and tear the rug over time if not removed. Spots can be removed by dabbing gently with a damp cloth soaked in carbonated water. In case more thorough cleaning is necessary, professional cleaning is recommended.

Placing a rug in direct sunlight is not recommended as it will fade the colors of the rug over time.

Sheepskin

Sheepskin makes for exceptional and hard-wearing upholstery, manageable and soft to the touch on the eye and hand. It is defined by a dense and curly fleece that comes intact in its most natural form, where pieces are distinctly unique, and their look varies from product to product.

As with most natural materials, structure, density, and thickness differences are expected, as two pieces of sheepskin never look identical and tend to show natural variations in curls and tones.

Please note that the wool’s fibers might naturally become entangled in time. Regarding color, each skin’s ability to maintain its original tone or absorb applied dye might vary, especially if exposure to sunlight is high. We recommend keeping sheepskin-upholstered products away from direct sunlight to avoid discoloring.

To preserve the skin’s highly tactile, soft nature, we suggest vacuum cleaning weekly, and when stained, spots should be soaked with water as promptly as possible. Place a clean towel on the spill for more prominent stains and let it absorb as much liquid as possible. We recommend using a sponge, lukewarm water, and mild wool detergent for cleaning.

Leather

High-quality, natural leather is not flawless; it may sometimes have some minor visible marks from the wildlife of the animal. These characteristics give each leather product a unique beauty and charm but do not affect the overall strength or durability.

Patina
Leather will age beautifully, with each piece gaining its patina. Over time, the natural leather will continue to develop a slightly different tone, and as part of its unique appeal, it will look different from the day it was initially bought.

Before Use
Leather furniture should not be exposed to direct sunlight, positioned close to heat sources, or kept in very dry or highly airconditioned environments. This natural material does not perform well when put under these conditions, and doing so may result in the leather drying out and becoming stiff and inflexible.

Maintenance
To prolong the life of the leather, it is important to frequently vacuum with a soft brush or gently wipe with a soft, dry cloth.
Never use cleaning detergents or sharp objects on the leather, which may damage the surface.
Instead of trying to remove minor spots or stains, they should be left untreated as, over time, they should fade and disappear.

Care
The natural material should be treated with a special leather care cream at least four times yearly.
Leather gets dry over time, so it is important to keep it conditioned and moisturized to retain optimal softness, flexibility, and seating comfort.
Follow the instructions of the particular care product; apply the cream on a soft, lint-free cloth, and massage in light circular motions from seam to seam on the furniture component. Let dry before taking it in to use.

Cleaning
Cleaning is done under the customer’s responsibility.
If leather is soiled, it should be wiped with a soft, clean, damp, lint-free cloth wrung in lukewarm, demineralized water. Alternatively, you can attempt to absorb as much liquid as possible from the soaked leather with a clean kitchen towel.
Do not spot clean leather - clean the entire surface from seam to seam.
Never scrub the leather in an isolated area, which will discolor and tear the material.

Large Spills or Damages
Please contact a professional cleaning firm if large areas are soiled, or the surface is severely damaged.

Velvet

Dust and dirt will settle on all the articles in our living environment. So it happens also on our upholstered furniture. Do not allow the dust and dirt to become excessive. Otherwise, it will be more challenging to remove. The upholstered furniture should be cleaned regularly to ensure prolonged life and appearance.

The best way for regular maintenance is Vacuum cleaning and brushing. Vacuum cleaning and brushing with a stiff cloth brush, always in the direction of the pile naps. To remove stains or in case of fundamental cleaning from your upholstery, you can contact your local upholstery cleaning specialist. You can obtain addresses from your local Consumer Enquiry Office. They have experience in dry shampooing and that kind of cleaning process.

Wet staining
Liquids can be removed by dabbing with a paper towel, a clean cloth, or a kitchen towel. Don’t rub, only patting! You do the same for hot liquids, but there is less rescue time between messing and dabbing. The hot fluid penetrates much quicker in the fabric than cold liquids.

To remove food, scrape the dirt with a spoon or knife from the fabric and dab the stain with cold water and detergent solution. Don’t use hot cleaning liquid because colored stain components penetrate the fabric at higher temperatures and stay there.

Qilin Statue

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